Privacy Policy | Partyspins Casino

Information we may collect

Partyspins Casino may collect information needed to provide a secure and reliable online gaming service. The information collected depends on how you use the website, which services you access and the choices you make about communications and cookies. We aim to collect information that is reasonably necessary for the relevant purpose.

Account and identity information

When you register or use an account, we may handle details such as your name, date of birth, residential details, contact information, username, account preferences and other information you provide. We may also handle information about responsible gambling settings, account activity and communications with our support team.

Verification and security information

To help confirm identity, age and eligibility, we may request verification documents or other supporting information. This can include documents showing identity or address, together with information needed for security, fraud prevention and account protection. We may also record checks, risk indicators and information about unusual or potentially unauthorised activity.

Payment and transaction information

We may handle payment-related details, deposits, withdrawals, wagers, wins, losses, transaction history and other account movements. Payment providers or financial service providers may process payment information under their own privacy notices. We may receive information needed to confirm, reconcile or investigate a transaction, while payment details may be handled through specialist providers rather than stored directly by the website.

Technical, device and usage information

When you visit the website, we may receive technical information such as your IP address, browser type, device type, operating system, language settings, approximate location, referring website, pages viewed, login activity and interaction data. We may also collect information about network connections and device identifiers where permitted. This information helps us operate, secure and improve the website.

Information from other sources

We may receive information from service providers, payment partners, identity and verification services, fraud prevention services, analytics providers or other lawful sources. We may combine this information with information collected through the website where necessary for account administration, security, compliance or support.

How we use and share information

Personal information may be used for the purposes set out below. We will not use information for a purpose that is incompatible with the reason it was collected unless permitted or required by law, or where you have otherwise agreed.

Creating, administering and maintaining your player account.
Providing access to gaming features and other website services.
Processing deposits, withdrawals and other account transactions.
Checking identity, age, eligibility and account information.
Meeting anti-fraud, anti-money laundering, security and responsible gambling requirements.
Detecting, preventing and investigating cheating, abuse, collusion, account takeover and other suspicious or unlawful activity.
Providing customer support, responding to questions and resolving complaints or disputes.
Sending important service messages about your account, transactions, security or changes to policies.
Sending promotional communications where permitted and where you have provided the required consent or another lawful basis.
Monitoring and improving website performance, usability, products and services.
Maintaining technical records, audit trails and business records.
Complying with legal obligations and protecting the rights, property, safety and security of players, the website and relevant service providers.

Where we rely on consent for marketing or another optional activity, you may withdraw that consent. Withdrawing consent does not affect processing that occurred before the withdrawal, and it may not stop important operational or legal messages connected with your account.

Sharing information

Information may be shared with selected providers that help operate the website. These may include payment and transaction providers, identity and verification services, fraud and security providers, technology and hosting suppliers, customer support tools, analytics providers and professional advisers. Information may also be disclosed where necessary to comply with a legal obligation, respond to a lawful request, protect safety or security, investigate suspected wrongdoing, or support a business transfer or restructure.

Service providers may process information in Australia or overseas, depending on the services they provide and where their systems operate. Where information is handled by another organisation, we expect it to be managed with appropriate security and only for relevant purposes. Third parties may have their own privacy policies, which you should review where applicable.

Cookies, security and retention

Cookies and similar technologies

Partyspins Casino may use cookies, pixels, tags, local storage and similar technologies. These technologies can remember login or preference information, support essential website functions, help maintain security, measure performance and show how visitors use the website. Some cookies may be placed by service providers working on our behalf.

You can manage or restrict cookies through your browser settings. Blocking or deleting cookies may affect how the website works, including account access, preferences, security features or other functionality. Some cookies may be essential and cannot be disabled without affecting the service.

Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These safeguards may include access controls, secure connections, monitoring, authentication measures and restricted access on a need-to-know basis.

No internet transmission, website or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential, using a secure device and notifying support promptly if you believe your account or information has been compromised. We may take steps to verify your identity before discussing or changing account information.

Storage and retention

Personal information may be stored electronically or in other business records for as long as reasonably necessary for the purposes described in this policy. Some records must be kept for a period required by law even after an account is closed. Other information may be retained to resolve disputes, enforce agreements, prevent fraud, maintain security, respond to enquiries or meet reporting and record-keeping requirements.

When information is no longer required, it may be securely deleted, destroyed, anonymised or de-identified, subject to technical, legal and operational requirements.

Your privacy rights and contacting us

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights can be subject to exceptions, identity checks and other lawful limitations, including where information must be retained or disclosure could affect security, fraud prevention or another person’s privacy.

Access: ask for information about the personal information we hold and, where appropriate, a copy of that information.
Correction: ask us to correct information that is inaccurate, incomplete or out of date.
Deletion: ask us to delete personal information where it is no longer needed or where deletion is otherwise available. Some information may need to be retained for legal, security or business reasons.
Marketing consent: withdraw consent to promotional marketing or ask for marketing communications to stop. You may also use an unsubscribe option included in a promotional message where available.
Complaint or review: contact us if you have a concern about how your information has been handled and ask us to review the matter.

To exercise your rights, request access or correction, ask about deletion, or withdraw consent to marketing, contact support@partyspinscasino.wtf. Please explain your request clearly and provide enough information for us to identify your account and understand what you need. We may ask for reasonable verification before providing information or making changes, to protect your account and personal information.

We aim to respond within a reasonable period. If a request cannot be completed, or if an exception applies, we will generally explain the reason where permitted. A request may not remove transaction, verification, security or other records that we are required to keep.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The updated version will be made available on the website and will apply from the date shown or from the time it is published, where no date is stated. We encourage you to review this page periodically so you remain informed about how information is handled.

If you continue to use Partyspins Casino after an updated policy is published, this indicates that you have read the updated information. If you do not agree with a change, you should stop using the website and contact support@partyspinscasino.wtf about any privacy questions or available account options.